MS-100 Configure your Microsoft 365 tenant
This learning path provides instruction on how to configure your Microsoft 365 tenant, including your organizational profile, tenant subscriptions, user accounts and licenses, groups, custom domains, and client connectivity.
Prerequisites
Students should have a proficient understanding of DNS and basic functional experience with Microsoft 365 services.
Students must have a proficient understanding of general IT practices.
Modules in this learning path
Configure your Microsoft 365 experience
The old saying that you should "Plan your work and work your plan" is especially relevant when implementing Microsoft 365. Once you've finished planning your Microsoft 365 tenant experience, it's then time to configure that experience. For Microsoft 365, the configuration process includes:
- Setting up your organizational profile
- Managing your tenant subscriptions
- Managing your services and add-ins
- Microsoft Azure Administrator
- Completing your tenant configuration
This module examines each of these tasks that must be completed to successfully configure your Microsoft 365 experience.
After completing this module, you'll be able to:
- Configure your company’s organization profile, which is essential for setting up for your company’s tenant.
- Maintain minimum subscription requirements for your company.
- Manage your services and add-ins by assigning more licenses, purchasing more storage, and so on.
- Create a checklist that enables you to confirm your Microsoft 365 tenant meets your business needs.
Manage user accounts and licenses in Microsoft 365
As the Enterprise Administrator of your organization’s Microsoft 365 environment, you'll be responsible for creating and managing user accounts for all your users. This module provides instruction on how to manage user accounts and licenses in Microsoft 365. This process includes:
- Creating and managing user accounts.
- Assigning Microsoft 365 licenses to users.
- Recovering deleted user accounts.
After completing this module, you'll be able to:
- Identify which user identity model best suited for your organization.
- Create user accounts from both the Microsoft 365 admin center and Windows PowerShell.
- Manage user accounts and licenses in Microsoft 365.
- Recover deleted user accounts in Microsoft 365.
Manage groups in Microsoft 365
After an organization creates the user accounts for its Microsoft 365 tenant, it can then create groups for collaboration between users, both inside and outside the company. In Exchange Online, groups enable organizations to distribute email to multiple users. In SharePoint Online, groups are used to support cross-team collaboration. People from outside your organization can be added to a group as long as this permission has been enabled by the administrator.
In this module, you'll learn how to create groups for distributing email to multiple users within Exchange Online. You'll also learn how to create groups to support collaboration in SharePoint Online.
After completing this module, you'll be able to:
- Describe the various types of groups available in Microsoft 365.
- Create and manage groups using the Microsoft 365 admin center and Windows PowerShell.
- Create and manage groups in Exchange Online and SharePoint Online.
Add a custom domain in Microsoft 365
This module provides insight into how an organization can implement its domain services. It focuses specifically on how to add custom domains into Microsoft 365. An organization may need multiple domain names for different purposes. For example, it may want to add a different spelling of its company name because customers are already using it and their communications have failed to reach you. Custom domains allow companies to have their own branding on emails and accounts. This design enables customers to verify who's emailing them (for example, @contoso.com).
In this module, you'll examine what considerations need to be addressed when planning for a new domain in Microsoft 365, including the domain's DNS requirements. You'll then review the steps to be taken to add and set up a new domain.
After completing this module, you'll be able to:
- Identify the factors that must be considered when adding a custom domain to Microsoft 365.
- Plan the DNS zones used in a custom domain.
- Plan the DNS record requirements for a custom domain.
- Add a custom domain to your Microsoft 365 deployment.
Configure client connectivity to Microsoft 365
This module examines how clients connect to Microsoft 365. You'll initially examine the name resolution configurations to ensure that clients can connect without user intervention. You'll then look at Outlook client configuration. Finally, you'll review some troubleshooting techniques that can be helpful for Microsoft 365 clients.
After completing this module, you'll be able to:
- Describe how Outlook uses Autodiscover to connect an Outlook client to Exchange Online.
- Identify the DNS records needed for Outlook and other Office-related clients to automatically locate the services in Microsoft 365 using the Autodiscover process.
- Describe the connectivity protocols that enable Outlook to connect to Microsoft 365.
- Identify the tools that can help you troubleshoot connectivity issues in Microsoft 365 deployments.
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